Gilbert's Harley-Davidson / Buell, Port Huron, MI

Testimonials

Below you will find what some of our customers say about our dealership.

To add a testimonial of your own, submit it on the Customer Survey page.

"It's so hard to put your experience in writing at Gilbert's HD. You just have to go and experience it for yourself. Everyone at this dealership will go out of their way to do what it takes to make your each and every visit/purchase a memorable one. I would recommend this dealership to everyone I know. I have visited other dealers and they treat each and every customer like you are "one of the family". Larry Burns is an awesome salesman! Larry Gilbert is a true friend. I have had several encounters at this dealership (purchasing my 1st bike, the riders edge course, purchasing my 2nd bike, service, parts and of course motorclothes! There is always something to add to your wardrobe! And don't forget the mall staff! (Barb & Heidi) you rock! They work together with the dealership to make sure every item you want or need is there when you need it. This is the best Harley Davidson dealership I have ever dealt with. Keep up the great work guys and gals!!"

By: Rachael Yale,MI

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" Between purchasing parts for my H.D. & in helping my Brother getting a H.D. Bike to ride, Great. As a person in the construction field, The only regret is, To have known of Gilbert's before I bought mine at another dealership. Just a Good Down Home sense of true friendship, Which in turn is, Why I ended up joining there HOG Chapter also."

By: Ronald Brown City,MI

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"I have never had a problem with any department at the dealership. I just purchased my second Ultra there and they have been nothing but great. Service is very thorough. "

By: Jim China,MI

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"I was recently passing through Port Huron when my voltage regulator broke. When we arrived at dealer and explained problem the service department got right on it, diagnosed problem and located replacement part at next dealer. My partner went and picked up part brought it back and your guys installed and checked it out and had us going in no time. Just wanted to say you have a very professional and friendly staff. THANK YOU, RICH RITTER"

By: Richard Orland Park,IL

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"Thanks Larry for your help purchasing our bike from Dave M. and your assitance in getting it over the boarder.The fact it was not a Gilbert's H.D. Sale, says alot about your customer service. Again thanks Larry. The Youngs From Canada......."

By: Gary Ingersoll,YT

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"THANK YOU VERY MUCH!!!!!!!!!!!!Its great to be back in the wind.I cant tell you how Happy I am!!Larry B bent over backwards to help me and I cant thank him enough!! See ya soon and THANKS!!!! again."

By: Gregory Croswell,MI

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"This was the first time to purchase a Harley, and the Gilbert Dealership certainly made it one I won't soon forget. They made us feel that we were the only ones purchasing a Harley that day. Larry Gilbert, Larry Burns, and Amanda McNabb treated so well that when we want to buy another bike we will certainly drive the 50 miles to get there. They went over and above what any other dealer local to us would have done. Well, worth the ride to go and check Gilberts Harley Davidson out!!! I consider us part of their family as well as the "Harley Family"."

By: Anonymous Clinton Township,MI

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By: brian london,ON

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"I just bought a bike from you guys, Only One word could express Gilbert's Harley-Davidson.......AWSOME!!!"

By: Charles fraser,MI

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"Heidi...was Great .... very personable and very helpful. Excellant sales person and well versed on what I purchased for cleaning my bike...she knew her products, offered suggestions...New owner of HD, and I appreciated her help for my riding gloves, boots and cleaning products for my bike..she remembered I was looking for replacement lenses for my Goggs and had the info for me on my next visit...It was just an all round Great Sales Experience.. Thanks Heidi.. Pam, Sarnia "

By: pamela sarnia,ON

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" Thanks for fixing my sporty, it's runs like a new. love you guys!!! Cathy "

By: Cathy sarnia ,ON

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"Thanks; I have had my 2001 sportster in 2 times, I bought my bike in 20002 , I now have 42000 miles on it, They put a new trans in May of 07, new battery in Oct of 07 , I am very happy with the service I receive when I enter the place. Everyone is great, they greet you with a smile and make you feel welcome, Rick and Paula in the Parts Dept. are great to work with and the Service Dept. is great too. It's nice to feel like you are part of the group, Thanks again ,Keep up the great service. Rick Furtah , Marine city"

By: Richard Marine city,MI

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"I drive past other dealships to get to Gilberts because of the sales and service which are first rate. "

By: Robert Jerome,MI

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" We have been in the Gilbert Harley Family since Father's Day last year when I called Larry G and he not only found the bike I couldn't find elsewhere, he also had it in my husband's possession in under a week. Amanda and Karen have become such great friends that I stop in just for popcorn and to hang for awhile to talk. From parts, to service to motor clothes and friendship, we have found everything we could ever need or want at Gilberts. And if they don't have it in stock . . . Karen or Amanda will find it in your size and you will be wearing it in no time at all, even apparel from back years . . . Awesome!!!! What else could one want from their extended family? LOVE YOU GUYS!!!!!!!!!!!!! Amy and Scott Yeip"

By: Amy East China,MI

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"My only comments would be that i think this dealership is breaking all the stigma that goes along with Harley dealers...I mean that in a good way too. I called and spoke to Larry Burns for about 2 minutes and told him what i was looking for and how two other dealers have mislead me already and how I was not sure i wanted a Harley afterall, he took my name and number and told me what he could get for me how fast and an out the door price..and he meant it and he followed up with me. i bought that 2007 RG from Larry 5days later..thanks Larry. I also think that Paula in parts is great, takes her time and walks me thru my parts question, even though im sure she gets a lot of the same newbie questions everyday, kudos to Paula..I will recommend anyone looking to do HD business to Gilbert's HD.."

By: mike washington,MI

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"I checked around and took my time shopping for my bike. Out of all the dealers around Gilberts Harley Davidson was by far the best and the most helpful in taking care of all my needs. My sales man Larry Burns was outstanding. He went out of his way for me. He ordered a seat to try and found a bike lowered to sit and ride to be sure that I could handle it and would be totally happy with what ever bike I was to choose. It took me months to decide what I wanted. I decided on my Ultra, and Larry made sure it was fitted to meet all my needs. When Mr. Burns was not there on a trip or two checking it out, Larry Gilbert was very kind and helpfull along with their entire staff. It is a family enviroment, and everyone goes out of their way. I not only bought a bike I truly love, but I have made a very dear friend, Larry Burns, and the rest of Gilberts emp. Thanks to all of you for a great experience and may we all ride on for a long time to come. Maryann, of Sterling Ht's"

By: Maryann Sterling Heights,MI

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"I just wanted to thank everyone that helped me get back on the road on the 7/29/06. Larry you have an excellent staff. When I walked in the service area covered with oil I thought for sure I was going to have to leave my bike for the week, to my surprise you guys got me in and got me back on the road. I thank you very much. Our day was not ruined in our eyes after the way you and your staff treated us, of course having ice cream just helped us deal with what could have been a disasterous day. Justin and his team treated us just like we come in everyday we couldn't have been happier of our experience with you. Thanks again. Jeff Cooper orange fat boy coverd in oil"

By: Jeff St.Clair Shores,MI

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"Great service there as well. Will be back in the next few weeks...."

By: Doug Wingham, Ontario,QC

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"I have always had outstanding servive from Gilberts. From sales to service they have always bent over backwards to see that all my needs are met. "

By: Darryl Fort Gratiot,MI

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"Couldnt ask for a better crew. And top notch Service!"

By: Brian Port Huron,MI

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"i previously submitted rating for gilberts hd and the testmonial shows i rated it 2 stars. this is a mistake,i rate all aspects of gilberts five star! i checked several hd dealers and found gilberts to be the best. i did purchase a 2006 ultra classic. employees are great, rob,karen and amanda usually sell me something every trip there."

By: Jim saint clair shores,MN

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"I was very impressed with the sales department. The whole sales team worked together to ensure that when I came home on r&r leave from Afghanistan that my new Softail Heritage Classic was ready for me to come in and sign the contract and start riding. The whole experince was great. I look forward to returning from Afghanistan and getting my FLSTCI out of storage provided by Gilberts HD. Thank you everyone at Gilberts for doing an exceptional job, from the sales dept to service to motorclothes, well done "

By: Kevin Smithscreek,MI

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"Everytime I pay a visit to your dealership I have always been treated with respect and the staff is always helpful. I always look forward to the spring and fall sales and always attend unless something has arisen and there is no possible way to attend. I anticipate my next visit look and look forward to my next visit. Cc"

By: Carlos Thorndale,ON

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"went to numerious hd dealers and found gilberts to have the friendliest helpful staff. its a pleasure just to stop by. have recommended several friends to the dealership. have my ultra on order. will be here in march."

By: Jim saint clair shores,ID

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"This dealer is above all the best to deal with. I bought my `03 Sportster Custom from them, and won't go with another dealer for my next bike, service, parts or accessories. They make you feel right at home, forget friends, you're family here. I have recommended them to anyone who asks where to go for a bike, it's worth the drive from anywhere. Other dealers treat you like a burden, come in - spend money - get out, but not at Gilbert's. I have two dealers within 5 miles of home and a few on the way to and from work, and Gilbert's blows them away in customer service, product knowledge...just everything. You guys are great, thanks a lot, and see you soon."

By: Jason Roseville,MI

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"Fantastic! "

By: Paddy Port Huron,MI

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"you run a nice business, you made me feel like I was a valued customer on my first visit."

By: jason harrison twp,MI

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"If you are looking to buy a Harley, then Gilberts is the dealer to purchase from. Very Knowledgeable sales and Service staff. I would definitely purchase my next Harley from Larry Burns and Gilberts HD."

By: Gerry Harrison Twp,MI

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"I went to several dealerships and searched the web before I bought my 2004 Road King at Gilbert's. Gilbert's gave me the best price, MSRP w/no hidden fees and best service. They are in my opinion, a true biker's dealership, honest, helpful and looks out for it's customers."

By: Anonymous St. Clair Shores,MI

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" I appreciate the over-all Friendly Atmosphere at Gilbert's-Harley Davidson of Port Huron, MI. When I bought my 2004 Heritage Softail,the folks at Gilbert's made sure I had a positive experience and have always been helpful in clearing up any questions and/or concerns I might have since my purchase. Thank You Folks. God Bless."

By: Jay Brown City,MI

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"I have to say I truly enjoy doing business with your company, Rick and Paula have been so helpful with finding the parts and accessories, I plan on buying a 2005 1200 XL custom in the spring and wish I could buy it through you, but I live in Canada. I will get my parts and extras from you as always, thanks again"

By: Peter London, Ontario, Canada,XX

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"In the past 25 years, I have dealt with HUNDREDS of Harley Davidson Dealerships. I have found Gilberts to be the BEST by far. They are professional, dependable, and make you feel like family. If the parts are not in stock (they usually are), they have almost immediate shipment. Thank you Gilberts, with a special thank you to Paula, Karen, and Rick, for being the BEST Dealership I have ever found. I will ALWAYS remain loyal to Gilberts, as will all the other Harley riders I know."

By: Michael Sarnia,ON

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"You run a great business. If it was not for the customer service at Gilbert's I would be riding a metric bike. The other Harley dealers in my area behave like they are doing me a favor by taking my money. The second time I was ever at Gilbert's everyone knew my name and I had not made a purchase yet. There is a new big fancy dealership 3 miles from my home. I drive right by it on my way to see my friends At Gilbert's Harley Davidson."

By: jason harrison twp,MI

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"I went 50 miles out of my way to purchase my 2004 HD Electra Glide Standard from Gilberts HD . From Larry Gilbert (the owner) , Larry Burns (my salesman) , Rick Stier and Paula (parts department) Kyle and Justin (service department) , to everyone else that I ever encountered there , has been an enjoyable experience to this first time HD buyer . They took the time to explain everything that they thought I needed to know . Not only are the folks at Gilberts HD good people to buy a bike from , they're great people to know . I would recommend them to anyone . Andrew G. Andrews AGAndrews@wowway.com "

By: Andrew G. Saint Clair Shores,MI

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"Thank you for taking time to fix my bike. Your service deptment is great. I sent a letter to Harley-Davidson just to let them know how I feel. Job well done.Rick Furtah, Marine City."

By: Richard Marine City,MI

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